Frequently Asked Questions.

Need help? We've got you covered.

Year 7 to 10 Students

$65
/hour

Pay-as-you-go

Private, 1-on-1 tutoring lessons
Online, home or library tutoring
No credit card fees
No lock-in contracts
Weekly billing
Phone and e-mail support

Year 11 & 12 Students

$70
/hour

Pay-as-you-go

Private, 1-on-1 tutoring lessons
Online, home or library tutoring
No credit card fees
No lock-in contracts
Weekly billing
Phone and e-mail support

Year 7 to 10 Students

$60
/hour

save $50
billed for 10 lessons ($600)

Private, 1-on-1 tutoring lessons
Online, home or library tutoring
Arrange lessons when needed
Lessons valid up for 1 year
No credit card fees
No lock-in contracts
One-off payment
Phone and e-mail support

Year 11 & 12 Students

$65
/hour

save $50
billed for 10 lessons ($650)

Private, 1-on-1 tutoring lessons
Online, home or library tutoring
Arrange lessons when needed
Lessons valid up for 1 year
No credit card fees
No lock-in contracts
One-off payment
Phone and e-mail support
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FAQs.

Q.
What is the cancellation policy?
A.

We offer free cancellation when you provide 24+ hours notice.

If you provide less than 24 hours notice we reserve the right to charge you for that lesson.

You can always make-up a face to face lesson with an online lesson at the same time.

Q.
How do I pay?
A.

Once we have connected you with a tutor, you will receive a welcome e-mail with your log-in details.

Log-in to your account and save your credit or debit card details.

Q.
How do I cancel a lesson?
A.

To cancel a lesson, simply text your tutor with at least 24 hours’ notice.

Q.
Are there any hidden fees?
A.

There are no hidden fees. We include GST, credit card fees and transport costs in the final price.

Q.
How do we stop tutoring?
A.

If you stop organising lessons with your tutor, you will no longer be billed. If you choose to organise more lessons in the future, everything will be exactly the same as before.

Q.
Are payments secure?
A.

Your payments are completely secure. We use the leading private tutoring software, TutorCruncher and 3rd party payment processor, Stripe Payments.

How It Works.

How do I get matched with a tutor?

Follow these simple steps and be matched with your dream tutor in 24 hours. 
Step 1: Submit a tutor request with us here.
Step 2: We’ll send you an email recommending some fantastic tutors for you based on your request.
Step 3: Pick your tutor.
Step 4: Your tutor contacts you to organise the first lesson. 

Voila, easy as pie.

Is tutoring done online or in-person?

We offer tutoring online, at your home or at a local library.
Pick your preference when submitting your tutor request here.

How do I organise tutoring sessions?

Once you’re matched with your tutor, they’ll contact you to organise the first lesson. Any future lessons can be organised by contacting your tutor directly. Organise lessons at a frequency that suits you best.

How frequently should I have tutoring sessions?

This depends on the support you are looking for. We have 3 options available: 
(i) Consistent lessons weekly or fortnightly; 
(ii) A block of lessons in the lead-up to an exam or assignment; or 
(iii) Periodic lessons as and when you need support.

How long are tutoring sessions?

Tutoring sessions vary in length depending on the support you need. Typically, lessons run for an hour. You have the flexibility to have longer or shorter lessons depending on your needs.

Pricing & Payments.

How much does tutoring cost?

We have two payment options available: (i) PAYG; or (ii) invest upfront in 10 lessons and save $50.

PAYG pricing: $65 - $85/hour
Bundle pricing (10 lessons): $600 - $800

Are there any hidden fees?

There are no hidden fees. We include GST, credit card fees and transport costs in the final price.

Do I need to commit to a certain number of tutoring sessions?

We have no-lock in contracts meaning you can stop lessons or change tutors at any time.

If I invest upfront for discounted lessons, how long are they valid for?

Once you buy a bundle of lessons, this will be added as a credit to your account. This credit is valid for 1 year - giving you the flexibility to have lessons at a frequency that suits you best.

Are payments secure?

Your payments are completely secure and confidential.

We use the leading private tutoring software, TutorCruncher, and the best-in-class third party payment processor, Stripe Payments.

Your Tutors.

Why should I choose the tutors at Evolutionary Tutors?

Each of our tutors is hired and trained to best help students increase their confidence and realise their potential.

We hire tutors based on 3 criteria: (i) academic performance; (ii) communication skills; and (iii) their attitude to learning and growth. 

Before they start tutoring, each tutor is required to complete our 8-chapter Training Guide on the science of how to tutor effectively. All our tutors have a Working with Children Check.

Can I request a specific tutor?

Yes! If you have a preference for a particular tutor, include their name in the tutor request form.

Do your tutors follow a set curriculum?

Our tutors don’t follow a curriculum so are able to tailor lessons to address your specific needs and struggles. Our tutors are trained in the scientific methods of how to tutor effectively and use these skills to prepare for lessons to best help students realise their potential.

What resources do your tutors have access to?

All our tutors have access to a comprehensive pool of past papers and subject notes which they draw on for lessons.

Can I change my tutor?

Yes! You have the flexibility to change your tutor under either payment option.

If you are not satisfied with your tutor, please let us know and we will recommend some alternative tutors for you to choose from.

Cancelling & Stopping Lessons.

How do I cancel a lesson?

To cancel a lesson, simply text your tutor. We offer free cancellation when you provide 24+ hours notice. If you cancel a lesson at the last minute, your tutor reserves the right to charge you given the time taken to prepare for that lesson.

How do I stop tutoring?

If you stop organising lessons with your tutor, you will no longer be charged for lessons.

Can't find an answer?

Connect with Customer Support at info@evolutionarytutors.com and we'll help you out.

Get started with ET.

Answer a few quick questions and we'll take care of the rest. No matter what subjects you need help with, we’ll help you find, book lessons and keep in touch with the perfect tutor.

Basic Info
Academic Info
What subject(s) do you need help with?
What texts / topics are you studying?
How would you rate your current academic performance?
Goals & Expectations
What would you like your tutor to help with?
What do you struggle with most?
Lesson Preferences
When would you like to start lessons?
How many tutoring sessions do you think you'll need? Please note that we have no lock in contracts.
Tutoring format
Online - Match me with the most suitable tutor available
In-person - Match me with the closest tutor available
Let us know if you have a tutor preference. If not, we'll recommend some for you.
How did you hear about us?
How would you like to be contacted?
Thank you! Your submission has been received!
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